Dana Banu, MD

Dana Banu, MD
Denville Associates Of Internal Medicine 16 Pocono Rd Ste 317 Denville, NJ 07834
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Consumer Feedback

(10 Reviews)
Service
3.5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Made an appointment and after waiting a week went to the office. I sat there for 45 minutes to see everyone get taken. After my inquire the decided to find out why I was still waiting only to find out that Dr. Banu was not even in the office! They could have called me to tell me to come later. Instead they suggested that I sit and wait even though they did not know when she was coming. They could have given me another doctor as people call in the morning for an appointment! Bottom line I am still walking around after two weeks with the condition getting worse. I had been going to this office for 20 years and they always they toss the patients around from doctor to doctor! Terrible care!
by x xxx.xxx.104.2
May 14, 2014
Does this provider ever overbook appointments here?
All the time! the waiting rooms are always packed and It seems as if they are more concerned about quantity over quality
Did this provider answer all of your questions?
None of my questions were answered
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait quite a while
by Edward Sicoli xxx.xxx.233.81
July 19, 2013
Was it easy to make an appointment with this provider?
No, it took a while
Did you feel safe in this provider's care?
Yes
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Does this provider remember you and your circumstances at every appointment?
Not really. I usually have to remind them.
by Anonymous xxx.xxx.243.83
December 26, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.1.213
August 16, 2012
by Anonymous
March 06, 2012
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Was the waiting area spacious?
Yes, extremely spacious
by Anonymous
February 21, 2012
Was the waiting area spacious?
Yes, extremely spacious
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
by Anonymous
December 19, 2011
They've never dismissed any of my concerns as unimportant, and take every concern of mine very seriously. They are an absolute expert in the field. I would never feel unsafe or apprehensive in their care. They always take that extra step to make me feel special. I always enjoy my appointments here.
by Mary
August 23, 2011
Did you leave the office feeling satisfied with your visit?
Yes
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Did this provider seem irritated to be working with you?
No, they were polite
by Anonymous
August 03, 2011
They gave me sufficient information to make a decision about my treatment plan. Their primary concern is what's best for me, and they only give me the advice that would benefit me the most. Their prices were very fair. The level of care you get for the price is outstanding. I've never seen anyone who is more respected by their staff. The entire staff only had great things to say about working there, and it made me want to return all the more. I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation.
by Bohemianatheart
May 11, 2011
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