Was it easy to find parking at this provider's office?
Yes, it was convenient
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Was this provider sympathetic to your situation?
Kind of, but I they could have been more understanding
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond