They paid close attention to me and all of my questions were answered. They always take the time to listen to me. I know they really care about me and what I have to say. I love that I can count on them to work with me until they find a solution for my situation. Other places I've visited, seem to give up after they don't have an answer for me the first time, but not here. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. They were by far one of the best I've ever seen in their field. It was obvious that they've been exceeding their clients' expectations for many years.