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Richard Ruh, MD

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Richard Ruh, MD
Orchard Park Family Practice
(21 Reviews)
> Get Phone Number & Directions
3680 Eggert Rd, Orchard Park Fam Prac Orchard Park, NY 14127
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Consumer Feedback

(21 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
4.5 star average for Value
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Are you going to visit this provider again?
Without a doubt!
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous
December 13, 2011
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
by Anonymous
December 08, 2011
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Was the waiting area spacious?
Yes, extremely spacious
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
by Anonymous
October 13, 2011
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Did this provider seem up-to-date with the current advancements in their field?
Yes
Did this provider have reasonable prices?
Yes
Did this provider listen to your input and concerns?
Yes
by Anonymous
October 05, 2011
Were you able to relax during your appointment?
No, I was on edge
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
by Anonymous
September 07, 2011
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Was this provider late to your appointments?
Sometimes, it was a little frustrating
Did they follow up with you after your appointment?
No. I still haven't talked to them.
Did you feel like this provider's office was understaffed?
Somewhat, they could've used more help
by Anonymous
July 20, 2011
They had a huge selection of magazines in the waiting room. I was able to find some of my favorites and they kept me entertained while I was waiting for my appointment. The office was very easy to locate. I didn't have any trouble finding it at all. They were very sympathetic to my situation, and made me feel cared for. I knew that I could count on them at all times. They are honnestly the best place you can go to, family run and you can just feel the love for their patients the second you walk in.
by Mike Wisch
June 27, 2011
OPFP is one of the best practices in WNY. They have great service, short waits, and wonderful staff. They are always ready to answer any questions, especially Dr. Ruh. He is one of the greatest family doctors i have ever had. The practice is responsive and with very intelligent staff.
by gbh
March 18, 2011
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Did this provider seem well-trained and experienced?
Not really, I was hoping for someone with more experience
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous
March 03, 2011
I went for the first time for a physical. It went very well. The staff was helpful even though my insurance is very unusual! They told me they would bill me if I owed anything (as there was no mention of a co-pay with my insurance). They mailed me a bill for my co-pay and sent me a hand written note telling me to feel free to do a payment plan which I thought was very nice of them! (It was less than $30 but I still thought it was sweet!).

Great staff! Great experience!
by mccartmr
February 02, 2011
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Map and Directions
3680 Eggert Rd, Orchard Park Fam Prac, Orchard Park, NY 14127