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North Country Family Health

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North Country Family Health
North Country Family Health
(30 Reviews)
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745 NY-25A Rocky Point, NY 11778
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Consumer Feedback

(30 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places. I wouldn't think twice about sending my friends and family here. They are very good at what they do. I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered. They have really great customer service here. They always put their customers first, regardless of the situation. Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They are so thoughtful and amazingly sweet, I just love this place.
by Allie
September 28, 2011
Does this provider offer flexible appointment times?
No, they are almost always unavailable
Did this provider thoroughly explain the risks and benefits of your treatment?
I think so
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Does this provider leave you on hold for a long time when you call?
Yes, it never fails. I'm put on hold forever when I call
by Anonymous
September 15, 2011
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Was this provider's office too cold?
No, it was fine
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
by Anonymous
August 01, 2011
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did you experience unnecessary pain during your visit?
No
by Anonymous
July 27, 2011
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Does this family doctor use current and safe equipment?
Yes
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this provider rush your appointment?
No
by Anonymous
July 13, 2011
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous
July 09, 2011
Were you able to relax during your appointment?
Yes, I was completely at ease
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
by Anonymous
June 30, 2011
Did this provider seem irritated to be working with you?
No, they were polite
Would you recommend this family doctor to others?
Yes
Would you refer this provider to a family or friend?
Yes
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
by Anonymous
June 06, 2011
I was given a polite greeting when I walked in. It was nice to be acknowledged. They were by far one of the best I've ever seen in their field. It was obvious that they've been exceeding their clients' expectations for many years. They made the extra effort to make sure every question and concern I had was addressed.
by Maggie
May 27, 2011
Were you able to relax during your appointment?
Yes, I was completely at ease
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Was the waiting area spacious?
Yes, extremely spacious
by Anonymous
April 07, 2011
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Map and Directions
745 NY-25A, Rocky Point, NY 11778