Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Was this provider willing to stay open late to accomodate your needs?
Sometimes, but most of the time they don't
Did the staff make you feel uncomfortable when you called with questions or concerns?
Somewhat, they should have been more polite
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!