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Irwin Grosman, MD

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Irwin Grosman, MD
(24 Reviews)
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263 7th Ave. Suite 5A Brooklyn, NY 11201
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Consumer Feedback

(24 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
2 star average for Value
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Joe xxx.xxx.178.25
March 13, 2012
They have really great customer service here. They always put their customers first, regardless of the situation. I'm usually somewhat sensitive to the cold, so I was a little worried that their office would be too cold, but it was fine. I was very comfortable the entire time. I was impressed with their office equipment. Everything was current and met safety standards. I really admire them for being more than willing to ask for help from other professionals in the field when they don't have an answer to my question. They aren't even slightly arrogant, and I'm confident they always have my best interest at heart. I will definitely refer my friends and family here. They were great and I think more people should know about them.
by Stanley
February 15, 2012
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Was this provider's office too loud?
No, it wasn't too loud
by Anonymous
November 23, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Does this provider have helpful information available online?
No, just a basic listings page
by Anonymous
October 12, 2011
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
Was this provider's office easy to locate?
Fairly Easy
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous
August 29, 2011
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous
August 24, 2011
They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them. The staff really knows what they're doing, and they know a lot about the company they work for. They're able to answer most of my questions, and the only ones they don't are the ones they need their boss's approval for. Every time I'm put on hold here I have to wait a little while for them to get back to the call. Although I have had to wait longer at other places, I was still impressed with their phone etiquette.
by Andrea S.
August 21, 2011
I love that they never cancel their appointments last minute here. I can always count on them to be there for me. They're always able to answer simple questions over the phone. They only make me schedule appointments if necessary. They were very polite and helpful and made sure that I had everything I needed. They could've used quite a few more staff members. They were very understaffed and I ended up having to wait quite awhile.
by malick garvin
August 13, 2011
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Was this provider's staff friendly?
Yes
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
by Anonymous
July 17, 2011
Did this provider seem up-to-date with the current advancements in their field?
Yes
Did you feel safe in this provider's care?
Yes
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Would you recommend this provider to others?
Yes
Did you experience unnecessary pain during your visit?
No
by Anonymous
July 06, 2011
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Map and Directions
263 7th Ave. Suite 5A, Brooklyn, NY 11201