Stephen Esposito, MD

Stephen Esposito, MD
Hepatobiliary Associates-NY 2619 Francis Lewis Blvd Flushing, NY 11358
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Consumer Feedback

(19 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
one of the best gastros around
by kevin xxx.xxx.96.79
November 09, 2014
Did you leave the office feeling satisfied with your visit?
Yes
Was this doctor's staff friendly?
Yes
Does this doctor use current and safe equipment?
Yes
Were the waiting room chairs comfortable at this doctor's office?
Yes
Did this provider show attention to detail?
Yes
by Ramona Pena xxx.xxx.3.108
June 10, 2014
Did you feel like this provider's office was sufficiently staffed?
Yes
Was this gastroenterologist's staff friendly?
Friendly Enough
Would you recommend this gastroenterologist to others?
If I Had To
Was this gastroenterologist friendly?
Friendly Enough
Did you feel that your visit with the provider was time well spent?
Mostly yes
by Anonymous xxx.xxx.38.166
March 21, 2014
Did you leave the office feeling satisfied with your visit?
No
Does this gastroenterologist use current and safe equipment?
Not at all; the equipment is dangerous!
Was this gastroenterologist's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Were you able to get answers to simple questions from this provider without scheduling an appointment?
No
by maria xxx.xxx.107.195
February 27, 2014
Parking was not an issue. I invariably had to wait approx. 1.5 hours to see him. He looked average. That isn't important. What IS important is his understanding of Hepatitus C. He helped me a lot to understand the disease; IE: new treatments, cure rates, my options, etc. He wrote a wonderful letter for us when my wife & I were having trouble getting pregnant & we decided to adopt a child in the NYC system. That is a very sad thing, to see the same children being shuffled to & fro, never having parents. My wife was extremely helpful to potential parents as she & her identical twin sister were adopted together when they were 9 days old-a blind adoption. Many years later we almost adopted a then12 year old african american child (we are caucasion). They put him with his uncle. Fortunately for us, we got pregnant approx. 6 months later & now have a brilliant & beautiful 7 year old daughter. We were very sad about the boy as his picture came back up 2 years later. One bad thing about Dr. Esposito is he had a very confusing emergency callback system I never quite understood. That is when you need him the MOST. I assume it has since been simplified. I started my own business in Manhattan 23 years ago with a $10,000 loan my father had to co-sign)ed that is still going. 95% of our clients are in Manhattan. I have had over 275 people that have worked for me (not all at once). I have about 5-15 employees, depending on the season. I have helped teach (by doing) about 15 employees to start their own business. I am a high school dropout, btw.
by Easy Goer xxx.xxx.38.127
October 28, 2013
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Was this provider late to your appointments?
No, they were on time
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
by Anonymous xxx.xxx.50.16
June 15, 2013
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
by Anonymous xxx.xxx.156.77
June 03, 2013
But when following up with phone calls impossible to reach. As my prescription needs have to go through DC 37 a known problem for digestive meds. I needed a letter for 2 of my prescription needs and was told it would be done right away..I called to give more information that was needed to get the meds per a conversation with DC 37 and never heard back ...was told many things by office staff. But it was well they will say no so from office manager. Was told I would get call backs but never did ...even told I was having more complications but Nadda...not eve take over the counter recommendations.

He has great Knowledge great facts great bedside manor ...but lousy call backs.

One thing I noticed about their office was how absolutely fantastic it smelled. They must clean or sanitize all the time. Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They are so thoughtful and amazingly sweet, I just love this place. They are always prepared for my appointment and remember everything about me. They have really great customer service here. They always put their customers first, regardless of the situation. They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan.
by Anonymous xxx.xxx.34.67
April 01, 2013
Were the waiting room chairs comfortable at this gastroenterologist's office?
They were average
Did this provider have reasonable prices?
Yes
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Does this provider promptly return your phone calls?
Yes
Did this provider seem up-to-date with the current advancements in their field?
Yes
by Anonymous xxx.xxx.6.56
January 17, 2013
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Would you recommend this gastroenterologist to others?
Yes
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
by Joan xxx.xxx.89.210
November 06, 2012
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