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Richard Hoy, MD

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Orthopedic Surgeons

Matthew Landfried, MD

Batavia, NY

Genesee Orthopedics & Sports

Batavia, NY

Matthew J Landfried, MD

BATAVIA, NY

Richard Hoy

Batavia, NY
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Richard Hoy, MD
Genesee Orthopedics & Sports
(10 Reviews)
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33 Chandler Ave Fl 2 Batavia, NY 14020
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Consumer Feedback

(10 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
by Anonymous xxx.xxx.148.135
December 17, 2013
by Anonymous xxx.xxx.89.78
March 04, 2013
They totally screwed up my workers comp case, they acted like they couldnt be bothered at the appts...took a month to get an appt and when we did they didnt fill out the correct paperwork or sumit it in time and it was turned down..several calls and attempts to clear and they did nothing to help...had to switch to a doctor in Rochester NY and everyting went thru!....its worth the drive to rochester as this appt was was waste of 2 freaking months of no resuts and no paycheck!!!! Beware!!! They barely gave me any information at all. I'm going to have to do my own research to get my questions answered. Their staff was not that friendly, and didn't go out of their way to make me feel welcome. I feel like my appointment was pointless. None of my questions were answered, nothing was accomplished, and I felt worse when I left.
by Mike an Teresa xxx.xxx.229.105
September 10, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
by Anonymous xxx.xxx.0.221
May 25, 2012
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
by Anonymous
February 26, 2012
Does this provider promptly return your phone calls?
Yes
Did they follow up with you after your appointment?
Yes.
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did this provider answer all of your questions?
Yes
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
by Anonymous
November 03, 2011
Was this provider's office too cold?
Not at all, it was the perfect temperature
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
Did you leave the office feeling satisfied with your visit?
Yes
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous
September 01, 2011
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Would you refer this provider to a family or friend?
Yes
Was it easy to find parking at this provider's office?
Yes, it was convenient
by Anonymous
June 27, 2011
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
by Anonymous
April 04, 2011
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
by Anonymous
March 03, 2011
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Map and Directions
33 Chandler Ave Fl 2, Batavia, NY 14020