Was this provider argumentative or easily angered?
No, they were very calm and understanding
Were you able to relax during your appointment?
Yes
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Does this provider maintain a professional appearance?
Yes, he/she looked very professional