Suzanne Hentz, MD

Suzanne Hentz, MD
4815 Oleander Dr Suite 202 Wilmington, NC 28403
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Consumer Feedback

(63 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Was the waiting area spacious?
Yes, extremely spacious
Does this provider remember you and your circumstances at every appointment?
Absolutely not! I constantly have to repeat and re-explain my situation!
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
by Anonymous
January 25, 2012
I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time. They were very sympathetic to my situation, and made me feel cared for. I knew that I could count on them at all times. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy. If you're looking for a new OBGYN I recommend you go here. I wouldn't go anywhere else.
by K.B.H.
January 15, 2012
Were the waiting room chairs comfortable at this provider's office?
Yes
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait forever.
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
by Anonymous
January 06, 2012
Did this OBGYN promptly notify you about any test results?
Yes, they were fairly prompt
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous
January 05, 2012
Was the waiting area spacious?
Yes
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Is this business handicap-accessible?
Yes, it was handicap-accessible
by Anonymous
January 05, 2012
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
Does this provider offer flexible appointment times?
Yes
by Anonymous
January 03, 2012
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Did they follow up with you after your appointment?
No. I still haven't talked to them.
Did you feel safe in this provider's care?
Yes
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Is this provider easy to reach in an emergency?
Absolutely not. I was forced to call the emergency room.
by Anonymous
December 22, 2011
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Was this OBGYN able to answer all of your obstetric or gynecological questions?
Yes, they seemed very knowledgeable
Does this provider remember you and your circumstances at every appointment?
Yes
Did this provider seem up-to-date with the current advancements in their field?
Yes
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
by Anonymous
December 08, 2011
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Was this provider's office too cold?
Not at all, it was the perfect temperature
by Anonymous
December 05, 2011
Does this provider give unbiased advice?
Yes
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
by Anonymous
November 30, 2011
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