They are extremely reliable, and have never canceled any of my appointments. Their office was one of the quietest, most peaceful places I've ever visited. I was able to relax very easily. I really liked they took the time to explain my treatment's risks and benefits clearly. They made sure that I understood everything before I started treatment. I’ve been to some other psychiatrists that really rushed my appointment, but they didn’t do that here at all. I was able to take as much time as I needed. The chairs in their waiting room were definitely above average. I was comfortable.