Diane Bernardi, MD

Diane Bernardi, MD
Williams County Family Med Ctr Bryan Medical Group 935 E Snyder Ave Montpelier, OH 43543
Add a Review

Consumer Feedback

(21 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Does this provider offer flexible appointment times?
Somewhat, but it's still difficult to get an appointment
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did this provider ever postpone your appointment?
No, they never postpone my appointment
by Anonymous xxx.xxx.63.138
January 06, 2013
I only wish I could have moved them to our new state.
by sundamagedgal xxx.xxx.93.33
July 26, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.167.90
April 10, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.44.12
April 03, 2012
They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places. As soon as I walked through the door, I was immediately greeted by the friendly staff. They went out of their way to make me feel special and appreciated. One of the first things I noticed about this business was the level of detail and attention to make the building handicap-accessible. Even the bathrooms were designed to be accessible with doors wide enough to accommodate wheelchairs and grab bars in the stalls. You could tell they really made an effort to accommodate people with all different needs.
by Amy L
January 03, 2012
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this provider have an entertaining selection of waiting room magazines?
Yes
Was this provider's staff friendly?
Yes
Did you feel safe in this provider's care?
Yes
Was this dermatologist friendly?
Yes
by Anonymous
December 21, 2011
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous
September 13, 2011
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Was this dermatologist friendly?
Extremely Friendly
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Are you going to visit this provider again?
Without a doubt!
Did this dermatologist answer all of your questions?
Every question I had was answered thoroughly
by Anonymous
August 19, 2011
Would you refer this provider to a family or friend?
Yes
Did you feel safe in this provider's care?
Yes
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Would you recommend this dermatologist to others?
Yes
by Anonymous
May 19, 2011
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Are you going to visit this provider again?
Without a doubt!
by Anonymous
April 03, 2011
Add a Review