Mark Rood, MD

Mark Rood, MD
South Russell Family Practice, Inc. 5192 Chillicothe Road, Suite 101 South Russell, OH 44022
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Consumer Feedback

(23 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
I love how attentive they are here. Even when notified that they have a personal phone call, they always wait to take it later. Their full attention is always on me and it makes me feel special. They were so easy to reach in an emergency, they answered my call immediately. It is a relief to know that I can count on them to always be there for me when I need them the most. They always return my phone calls quickly. I always know that I'll get a prompt answer to my question.
by Terry C
April 28, 2011
If I compare them to others in their field, I wouldn't say they're the worst, but they're definitely not the best. Every time I'd ask a question, it seemed like they were annoyed and didn't want to give me an answer. I understand they're busy, but they should really treat their clients better. I had to wait quite a while for my appointment. I was very disappointed. The front office personnel are rude and unprofessional. They always have the service pick up calls or you get the answering machine. I'm going elsewhere.
by g. Johnson
April 11, 2011
Did you leave the office feeling satisfied with your visit?
Yes
Did this provider prominently display their diplomas or business license?
Yes
Did this provider have an entertaining selection of waiting room magazines?
Yes
by Anonymous
March 26, 2011
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