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Matthew Cook, MD

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Matthew Cook, MD
Central Ohio Family Physicians
(21 Reviews)
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3636 Broadway Grove City, OH 43123
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Consumer Feedback

(21 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
3.5 star average for Value
Does this provider have helpful information available online?
Yes
Did this provider answer all of your questions?
Yes
Was it easy to find parking at this provider's office?
Yes, it was convenient
Was this provider's office clean?
It was satisfactory
by Anonymous
January 24, 2012
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
by Anonymous
January 03, 2012
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Are you going to visit this provider again?
Sure
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous
October 10, 2011
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
by Anonymous
September 20, 2011
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous
August 15, 2011
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Did this provider have an entertaining selection of waiting room magazines?
Yes
Was the waiting area spacious?
No, but I can always find a seat
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
Are you going to visit this provider again?
Sure
by Anonymous
July 25, 2011
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
by Anonymous
June 07, 2011
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous
June 01, 2011
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Does this provider remember you and your circumstances at every appointment?
No. I have to re-explain my circumstances every time
Does this provider offer any coupons, discounts or promotions?
Never. I don't think they care about helping their clients save money
by Anonymous
May 19, 2011
Does this provider treat every client equally?
Not at all, they only make time for their favorite clients
Does this provider leave you on hold for a long time when you call?
Yes, it never fails. I'm put on hold forever when I call
Does this provider have a good professional reputation within your community?
Not really, it could be better
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous
April 11, 2011
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Map and Directions
3636 Broadway, Grove City, OH 43123