Janette Stephenson

Wellness.com Featured Provider
Janette Stephenson
UH Minoff Health Center Office

(216) 896-1740

3909 Orange Pl Ste 4500 Beachwood, OH 44122
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Consumer Feedback

(82 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
They really go above and beyond to make me feel special. I've never been anywhere that seems to care more about their clients than here. They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan. I love how attentive they are here. Even when notified that they have a personal phone call, they always wait to take it later. Their full attention is always on me and it makes me feel special. I am confident that I was called the minute my test results were ready-fastest I've ever seen. They were extremely polite on the phone as well.
by Caron
October 20, 2011
Would you recommend this OBGYN to others?
I Already Have
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous
October 12, 2011
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous
October 03, 2011
I am confident that I was called the minute my test results were ready-fastest I've ever seen. They were extremely polite on the phone as well. I feel like they go out of their way to accommodate my schedule. I always get the appointment time I want. I was in awe at the level of service I received. They completely surpassed all my expectations and I will absolutely be going back.
by Jourdan
September 28, 2011
They are always polite and never use foul language, which I really appreciate. It's always made me uncomfortable at other places when I've heard them use foul language, but they don't here. I know I can bring my kids, and not worry about it. They are an absolute expert in the field. I would never feel unsafe or apprehensive in their care. The staff really knows what they're doing, and they know a lot about the company they work for. They're able to answer most of my questions, and the only ones they don't are the ones they need their boss's approval for. I am confident that I was called the minute my test results were ready-fastest I've ever seen. They were extremely polite on the phone as well.
by Lee herman
September 22, 2011
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did this OBGYN fully explain your treatment's risks and benefits?
Yes, in-depth
by Anonymous
September 16, 2011
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Does this provider promptly return your phone calls?
Yes
Did this OBGYN thoroughly review your medical history before examining you?
Yes
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous
September 13, 2011
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Does this provider offer any coupons, discounts or promotions?
Yes
by Anonymous
September 09, 2011
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
by Anonymous
September 07, 2011
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Was this provider's staff friendly?
Yes
by Anonymous
August 30, 2011
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Primary Specialty

OBGYN

Practice UH Minoff Health Center
Gender Female
Education Case Western Reserve University School Of Medicine
Training Metrohealth Medical Center, Metrohealth Medical Center
Certification American Board of Obstetrics and Gynecology - Obstetrics and Gynecology, 2000