Did this provider ever dismiss your concerns as unimportant?
Yes, they said I was overreacting, and I knew I wasn't
Did a staff member acknowledge or greet you when you entered?
No, no one seemed to notice I was there
Did this provider answer all of your questions?
No, I left confused and frustrated
Was it easy to find parking at this provider's office?
Yes, it was convenient
Is this provider easy to reach in an emergency?
No. It took me several times to get through.