This is one of the friendliest and most welcoming offices I've ever visited. They put in the extra effort to make me feel valued and important. They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else. They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places. They never left me for an extended period of time and I never felt ignored. I feel like they go out of their way to accommodate my schedule. I always get the appointment time I want.