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Patrick Spensley, MD

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Patrick Spensley, MD
Villa Medical Clinic
(23 Reviews)
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221 Villa Rd Newberg, OR 97132
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Consumer Feedback

(23 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Is this provider easy to reach in an emergency?
Somewhat, they eventually called me back
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did this provider have an entertaining selection of waiting room magazines?
Yes
by Anonymous
December 08, 2011
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous
November 15, 2011
Did this provider have reasonable prices?
Yes
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not really. I had to schedule an appointment for most of my questions.
Is this business handicap-accessible?
Yes, it was handicap-accessible
Was this family doctor's staff friendly?
Friendly Enough
by Anonymous
November 07, 2011
Let me just say that this business is in one of the safest areas around and you will be pleasantly surprised at how lovely the surroundings are. I couldn't believe how knowledgeable and well-informed the staff was. They were able to answer all my questions, except the ones they needed to have their boss's input on. It was great to be able to talk to such a skilled staff. I was so impressed with how great they were at answering each and every question I had in-depth. They were so patient, and covered all of the bases until I had no more questions. I'm always amazed at how considerate and concerned they are for my well-being. Their advice is always wonderful and completely unbiased. I was amazed at how wonderfully they treated each of their staff members. They were so appreciative and thankful. I've never seen any employer treat their staff better, and it made me want to come back that much more.
by Unknown
November 05, 2011
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this provider ever postpone your appointment?
No, they never postpone my appointment
by Anonymous
October 07, 2011
The PA wrote my prescription wrong. When I told him, he was extremely argumentative and became angry. I was trying to explain my situation and he just cut me off before I finished, and contradicted everything I was saying before I could finish. When I complained to the Doctor, I was asked to not return. When comparing them to others in their field, I would say they are by far the worst I have ever seen. I will never return. I have never seen a coupon for this provider.
by Concerned Patient
September 26, 2011
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Were the waiting room chairs comfortable at this family doctor's office?
Yes
Would you recommend this family doctor to others?
I Already Have
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
by Anonymous
September 21, 2011
Was the waiting area spacious?
Yes
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Does this family doctor use current and safe equipment?
Yes
by Anonymous
September 13, 2011
Did this provider show attention to detail?
Definitely not. They were unaware of my situation, even though they had my information
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not really. I had to schedule an appointment for most of my questions.
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
Were the staff members able to answer your questions?
The staff didn't seem to know very much, they couldn't ever answer my questions
by Anonymous
September 06, 2011
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Did this provider use excessive foul language?
No
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by Anonymous
April 26, 2011
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Map and Directions
221 Villa Rd, Newberg, OR 97132