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Shelley Schuler, MD

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Shelley Schuler, MD
Burgoon Mackay & Schuler
(101 Reviews)
> Get Phone Number & Directions
266 Lancaster Ave Ste 304 Malvern, PA 19355
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Consumer Feedback

(101 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
4.5 star average for Value
Did this provider answer all of your questions?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Without a doubt!
Did this provider rush your appointment?
No
by Anonymous xxx.xxx.210.20
May 30, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
by Anonymous xxx.xxx.242.253
May 29, 2012
They paid close attention to me and all of my questions were answered. Their staff is very friendly and professional. I was very satisfied with my visit. They were helpful and I left feeling encouraged. The office was easy enough to find. I will absolutely return. They kept the appointment time promptly, Dr. Schuller is pleasure and I've the greatest confidence in her knowlege and judgement.
by Mark xxx.xxx.1.213
May 16, 2012
They ignored my questions and my appointment seemed rushed. Their staff was not that friendly, and didn't go out of their way to make me feel welcome. They didn't help me as much as I was hoping and didn't answer all my questions. Worst doctor I ever had to see. First I had to wait 50 mins to see her for 10 mins. I was in a gown, and she didn't knock before entering or say sorry for the wait. She was very condescending, talked to me like I was an idiot for having questions and ever getting sun exposure. I asked about natural products for sun tan lotion, she said "shade". I told her I use spf 15, and said "that works like spit, use 50 and up" when I asked why I need 50 when 15 keeps me from burning she took it like I was saying I was the expert. and said "I am doing my job when I tell you to wear 50" Then when I questioned the dangers of the chemicals in sun screen that I heard on the news, she said"I dont listen to gossip" - Awful, didn't take my questions seriously. In fact she looked like I was in conveniencing her (after I waited 50 mins) and only had smart comments to make, nothing of substance, very mean lady! 
by Amanda xxx.xxx.182.141
May 16, 2012
They paid close attention to me and all of my questions were answered. Their staff is very friendly and professional. I was very satisfied with my visit. They were helpful and I left feeling encouraged. The office was easy enough to find. I'll definitely be going back. I didn't have a bad experience. I had a decided mole removed from my back, Dr Schuler explained everything to me from beginning to end. I return yearly for a body exam.
by David B xxx.xxx.212.250
May 16, 2012
Shelley is really thorough, and don't mind answering my questions. I've never felt like an annoyance to her no matter how many questions I have. Their office was easy to access and worked great for my visited. I was able to relax very easily. Their staff wast friendly and welcoming. The whole event was professional, that made the whole experience that much better. I go back yearly.
by JM
March 05, 2012
Whatever cologne they were wearing was one of the best I've ever smelled. It made my experience that much more enjoyable. The restrooms at this office were spotless. It smelled amazing in there and looked immaculate. I was quite impressed with how much progress I made after my visit. They really helped me a lot, and I feel more hopeful about my health. I've never seen anyone who is more respected by their staff. The entire staff only had great things to say about working there, and it made me want to return all the more. Their primary concern is my safety and comfort, and they always take the time to address every concern of mine immediately.
by Walt Cole
March 05, 2012
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Anonymous
February 27, 2012
I never have to worry about them overbooking appointments. They definitely believe in quality over quantity here and it is much appreciated. The waiting room here is spacious. I never feel like I have to sit too close to someone or that it is overcrowded. I considered their waiting area chairs to be pretty comfortable. I didn't mind waiting at all. They gave me sufficient information to make a decision about my treatment plan.
by Bill
February 23, 2012
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Does this provider promptly return your phone calls?
Yes
by Anonymous
February 20, 2012
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Map and Directions
266 Lancaster Ave Ste 304, Malvern, PA 19355