Douglas Shoenberger, MD

Douglas Shoenberger, MD
Coopersburg Family Practice PO Box 549 Coopersburg, PA 18036
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Consumer Feedback

(20 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did this provider thoroughly explain the risks and benefits of your treatment?
I think so
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
by Anonymous
December 12, 2011
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Was this provider late to your appointments?
No, they were on time
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Was this provider's office clean?
Yes! I was amazed at how clean it was!
by Anonymous
December 06, 2011
The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy. Their office was the absolute perfect temperature. It was so nice to be able to get out of the weather outside and sit in a relaxing, comfortable office. Whatever cologne they were wearing was one of the best I've ever smelled. It made my experience that much more enjoyable. They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have.
by Kelleher
December 01, 2011
Would you recommend this family doctor to others?
Yes
by Anonymous
November 21, 2011
Was the waiting area spacious?
Yes
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
by Anonymous
September 21, 2011
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Were the waiting room chairs comfortable at this family doctor's office?
Extremely comfortable; I could have fallen asleep
by Anonymous
August 25, 2011
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Was this provider's staff friendly?
Yes
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
by Anonymous
August 04, 2011
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Does this provider remember you and your circumstances at every appointment?
Yes
by Anonymous
August 02, 2011
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous
July 29, 2011
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous
March 24, 2011
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