James Greenfield, DO

James Greenfield, DO
CORNERSTONE COORDINATED HEALTH 40 W. FRACK ST Frackville, PA 17931
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Consumer Feedback

(28 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
This office has been my primary care for 4 or 5 years. When I first started there, I loved the atmosphere and the attentiveness of the doctor to REALLY listen to my concerns. I felt comfortable and able to talk to them about anything. However, over the last year and half visits have become more and more stressful.
I keep wanting to make excuses for the decline in pleasant atmosphere and personable care. Maybe it is the increased number of patients? Or all the new regulations that doctor's face from DEA? Or maybe a combination of both: the regulations and the increase of drug users that come through the doors?
The worse thing that has happened to me is that I was told that the Benzodiazepine that I have been given did not show in my urine test. I was given these for an as needed basis for my panic disorder and insomnia that comes with it. I tried to explain that "as needed", maybe I didn't need as much that month? Maybe the drug does not stay in the urine long enough if I take more than 2 - 4 weeks before my visits? He treated me as if I were lying "Time to be Honest here now". My on-going medication was cancelled. I was told that I was not taking enough to need it. While I am sitting in the room in tears from anxiety/panic/ insomnia, I am told " You know this is not a MED issue, right?" What could I do? I said ok.... and had him make me an appointment with the Psychiatrist that has office there.
I though "ok, a Psychiatrist will better understand Panic Disorder, that it can come and go. That I have had the disorder under control because when I feel the first symptoms, I had that little low dosage Benzodiazepine to make the attacks lessened so I can use coping skills to control them. I have dealt with this disorder for 20 + years and DO KNOW COPING SKILLS but also KNOW THAT IF THE ATTACK IS NOT LESSENED BEFORE IT PEAKS, IT IS VERY HARD TO STOP.
I went into the primary care office twice, the Psychiatrist twice, called on Doctor once, and called Crisis crying and begging for just permission to take a couple of regular medication that WORKED. Because of urine test every visit because I am on Access Insurance, I was afraid to take the Benzodiazepine. I still had some left from the PRN Scripts from previous months. I was told again that I did not need the medication and needed to learn COPING SKILLS. I am embarrassed but I actually was having a panic attack while I was trying to logically reason with the Psychiatrist about my history, my medications tried in the past, and wanted to know WHY I was being treated like this. I became very agitated and I am embarrassed that I reacted. I had not slept in the past 36 hours and i was being told that under no circumstances would they give me any rescue medications; that all I needed was to learn better coping skills.
I was having repeated panic attacks and NO sleep. It was effecting my life, my kids were suffering, my finances were suffering, my health in all areas now was suffering because I could not even function to take care of myself.
Right, now I am still dealing with my panic without help from my doctors. The Psychiatrist called my meds "my crutch" and I needed to survive without a "crutch". I don't know what to do next all the COPING SKILLS I have learned and use in the past are not working sufficiently to stop the disorder. I feel like all is out of my control and that there is nothing I can do. I can't sleep and I can't think.
by NotADruggie xxx.xxx.220.100
January 21, 2017
there is very little wait time and this doctor takes the time to listen and doesn't just feed you meds
by lydia xxx.xxx.2.168
January 25, 2016
Nice doctor, took her time friendly,caring but wait was way to long......app.was at 1 pm we were called back at 2:15 p ughh
by Yvonne xxx.xxx.3.153
August 17, 2015
We love this office! The staff is very friendly and knows me by name. Dr. Greenfield is our family doctor. He has always been very pleasant and even jokes around with my daughters. He seems like he is always in a rush, but he takes the time to answer any questions we may have. As long as we live in this area, we will continue to be patients there.
by Sheila Case xxx.xxx.150.247
March 06, 2015
I went there just for a physical for college and it was by far the worst experience I ever had with a doctor's office. Upon arriving, the receptionist was very rude. When I went back to get my blood work done, the first girl stuck me twice and couldn't get the blood. The second girl came in wearing tight yoga pants with a VERY low cut shirt on. She did not wear gloves. When I came to pick up my results, they said "One of the doctors took it home. You are going to have to wait till such and such time". I came at that time and it still wasn't there. Had to wait another day for everything. NEVER AGAIN!
by Dissapointed xxx.xxx.140.56
October 03, 2014
This office is just truly a god send, it feels like comin home! nobody ever treated me so wonderfully and hospitable and they office is clean, they offered me coffee, tea, other stuff and made me feekl like family.. I tell all mines friends about yall. god bless this Dr and the entire staff!
by tracey xxx.xxx.57.81
September 20, 2014
Did this doctor answer all of your questions?
Every question I had was answered thoroughly
Was this doctor's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Were the waiting room chairs comfortable at this doctor's office?
Extremely comfortable; I could have fallen asleep
Does the provider's staff try to be helpful?
Yes
by Bill xxx.xxx.57.81
June 02, 2014
Was this doctor's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Were the waiting room chairs comfortable at this doctor's office?
They were average
Does this doctor use current and safe equipment?
Yes
Do you feel confident that this provider will work with you until a solution is reached?
Yes
by Anonymous xxx.xxx.102.192
May 15, 2014
Did this doctor answer all of your questions?
Every question I had was answered thoroughly
Did you leave the office feeling satisfied with your visit?
Completely!
Were the waiting room chairs comfortable at this doctor's office?
They were average
Was this doctor's staff friendly?
Yes
Would you recommend this provider to someone who asks for a referral?
Yes
by Diane xxx.xxx.143.194
April 09, 2014
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Does this provider promptly return your phone calls?
Yes
Is this business handicap-accessible?
Yes, it was handicap-accessible
by Diane xxx.xxx.9.187
August 09, 2013
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