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Louis Heyl, MD

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Pittsburgh, PA

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Louis Heyl, MD
Genesis Medical Associates Hey L & Shoenthal Family Practice
(26 Reviews)
> Get Phone Number & Directions
1020 Center Ave Pittsburgh, PA 15229
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Consumer Feedback

(26 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
2 star average for Value
I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time. Their office equipment was in superb shape and looked very advanced. I definitely felt safe under their care. They are an absolute expert in the field. I would never feel unsafe or apprehensive in their care. I never had to doubt their qualifications. They made their credentials completely obvious, which made me feel a lot safer. I was in awe at the level of service I received. They completely surpassed all my expectations and I will absolutely be going back.
by Renee Vitovich
February 28, 2012
Not only did I find a parking spot right away, but I knew my car was safe because the spots were designated and close to the entrance. They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. I didn't wait long at all. My appointment started on time, and the wait was much shorter than other offices I have been to. They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have.
by Michelle
January 17, 2012
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this provider seem irritated to be working with you?
No, they were polite
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did this provider promise services he/she couldn't provide?
A few, but not too many
Was this provider's office easy to locate?
Fairly Easy
by Anonymous
December 12, 2011
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Does this family doctor use current and safe equipment?
Yes; the equipment is very advanced!
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Was this provider's office clean?
Yes! I was amazed at how clean it was!
by Anonymous
November 07, 2011
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
by Anonymous
October 19, 2011
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
by Anonymous
September 27, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did this provider answer all of your questions?
Yes
by Anonymous
August 12, 2011
Does this provider treat every client equally?
Yes, they don't show favoritism
by Anonymous
July 27, 2011
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Was it easy to find parking at this provider's office?
Yes, it was convenient
Was this provider's office clean?
Yes everything was neat and sterile
by Anonymous
July 12, 2011
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
by Anonymous
May 31, 2011
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Map and Directions
1020 Center Ave, Pittsburgh, PA 15229