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Mary-Anne Ost, MD

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Mary-Anne Ost, MD
Chester County Family Medicine and Geriatrics
(20 Reviews)
> Get Phone Number & Directions
1011 W Baltimore Pike Ste 7 West Grove, PA 19390
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Consumer Feedback

(20 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
Do you feel that you could have received better service somewhere else?
No, I don't think so
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Was it easy to make an appointment with this provider?
Yes
by Anonymous
February 02, 2012
I wouldn't think twice about sending my friends and family here. They are very good at what they do. I never have to worry about them overbooking appointments. They definitely believe in quality over quantity here and it is much appreciated. They didn't pressure me to buy anything I didn't need, which I really appreciated. I've been to other places that pressured me to buy stuff and it always made me very uneasy. This provider has no helpful information available online, apart from their address and phone number. They just have a basic listings page. I was given a polite greeting when I walked in. It was nice to be acknowledged.
by Mom of Five
January 16, 2012
Was this provider's office easy to locate?
Fairly Easy
Did this provider pressure you to purchase any unnecessary products during your visit?
Somewhat
by Anonymous
December 07, 2011
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
by Anonymous
November 11, 2011
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Was this provider's staff friendly?
Yes, they went above and beyond
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
by Anonymous
July 11, 2011
They are an absolute expert in the field. I would never feel unsafe or apprehensive in their care. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. They make an extra effort to get to know their patients and find out what they need. They always remember me and make me feel very important. Their office was the absolute perfect temperature. It was so nice to be able to get out of the weather outside and sit in a relaxing, comfortable office.
by Mark Holler
June 28, 2011
Would you recommend this provider to others?
Yes
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
by Anonymous
June 16, 2011
Did this provider rush your appointment?
Not too much, but somewhat
Would you recommend this provider to others?
Yes
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs
by Anonymous
May 23, 2011
Did this provider listen to your input and concerns?
Somewhat. But I mostly felt ignored.
Did this provider leave you unattended for an extended period of time?
Yes, I was left alone too long
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait quite a while
Were the restrooms clean at this provider's office?
They weren't that clean, but weren't filthy
by Anonymous
April 08, 2011
Did this provider seem up-to-date with the current advancements in their field?
Yes
Does this provider remember you and your circumstances at every appointment?
Yes
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did this provider prominently display their diplomas or business license?
Yes
by Anonymous
March 18, 2011
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Map and Directions
1011 W Baltimore Pike Ste 7, West Grove, PA 19390