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William O'Connell, MD

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CHOP Primary Care, Chestnut Hill

Philadelphia, PA

CHOP Primary Care, Chestnut Hill

Philadelphia, PA

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Philadelphia, PA

Children's Hospital of Philadelphia

Philadelphia, PA
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William O'Connell, MD
Allegheny Avenue Pediatric Ctr
(18 Reviews)
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2623 E Allegheny Ave, Alleghany Ave Ped Ctr Philadelphia, PA 19134
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Consumer Feedback

(18 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Does the pediatrician have other doctors or nurse practitioners that can provide care if the pediatrician is sick or unavailable?
Absolutely. They have plenty of nurse practioners and doctors as back-up support
by Anonymous
September 21, 2011
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Were you able to relax during your appointment?
No, I had to leave I was so distressed
Was this provider late to your appointments?
Yes, it ruined my schedule for the entire day
Did this provider use excessive foul language?
No
Does this provider ever overbook appointments here?
Yes, there is a definite trend of overbooking here
by Anonymous
September 08, 2011
Was the waiting area spacious?
No, it was rather cramped
Did you experience unnecessary pain during your visit?
No
Did this pediatrician's waiting room have separate areas for "sick" and "well" children?
No, they made everyone sit together
by Anonymous
August 15, 2011
Their prices were very fair. The level of care you get for the price is outstanding. I'm not always sure that they're going to work with me until they find a solution, and sometimes it seems like they're going to give up on trying to help me. I don't feel like I can always count on them. They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me. I wish they had a few more staff members on hand. They weren't severely understaffed but it was obvious they could've used more help.
by mom in glenside
June 28, 2011
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Was this provider's office clean?
Yes everything was neat and sterile
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous
June 01, 2011
Was this provider's staff friendly?
Friendly Enough
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Did this provider listen to your input and concerns?
Yes
Does this provider ever overbook appointments here?
Yes, there is a definite trend of overbooking here
by Anonymous
May 29, 2011
Does this provider have helpful information available online?
Yes
Is this pediatrician patient with first-time mothers?
Definitely! They are happy to answer every first-time mother's question, no matter how basic
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
by Anonymous
May 10, 2011
dr.oconell is a exellent dr, kids love him,but he is always late,so the wait is long,Jen is great,she is his nurse,right hand,we love the office but dr.oconell has to work on ' not beeing so late!!!!!
by iwona2348
October 05, 2009
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Map and Directions
2623 E Allegheny Ave, Alleghany Ave Ped Ctr, Philadelphia, PA 19134