Kenneth Heist, DO

Kenneth Heist, DO
2301 S 13th St Philadelphia, PA 19148
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Consumer Feedback

(16 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
2 star average for Value
When I left my appointment I was so pleased with my experience that I knew right then I would recommend them to everyone I know. I was glad that they were located in a safe neighborhood. I've been to some other places where I was scared to get out of my car but not here. I give them two thumbs way up for their advanced and sophisticated equipment. Everything was just upgraded and brand new. They have really great customer service here. They always put their customers first, regardless of the situation.
by Anonymous
February 24, 2012
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
by Anonymous
February 21, 2012
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Was this provider's staff friendly?
Yes
Did this provider seem up-to-date with the current advancements in their field?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous
December 22, 2011
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Did this provider answer all of your questions?
Yes
by Anonymous
December 14, 2011
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous
May 12, 2011
I really like Dr. Heist, I think he is a wonderful eye doctor. He definitely knows what he is doing which puts me at ease.
by Anonymous
March 09, 2011
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