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Lee Fentriss, MD

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Lee Fentriss, MD
Nashville Medical Group
(15 Reviews)
> Get Phone Number & Directions
300 20th Ave N Fl 9 Nashville, TN 37203
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Consumer Feedback

(15 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Did you leave the office feeling satisfied with your visit?
Completely!
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Was it easy to make an appointment with this provider?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous
October 10, 2011
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous
July 19, 2011
Are you going to visit this provider again?
Sure
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Does this provider treat every client equally?
Yes, they don't show favoritism
by Anonymous
June 23, 2011
Was this provider's office too cold?
No, it was fine
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous
June 22, 2011
Did this provider have an entertaining selection of waiting room magazines?
Yes
Does this provider welcome questions?
Yes, they don't mind answering my questions
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
by Anonymous
June 21, 2011
Was this provider's staff friendly?
Yes
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
by Anonymous
June 21, 2011
Did this provider have reasonable prices?
Yes
Did you feel safe in this provider's care?
Yes
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
by Anonymous
June 20, 2011
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Was this provider late to your appointments?
No, they were on time
Did this provider rush your appointment?
No
by Anonymous
June 17, 2011
I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here. I've been other places that left me unattended for quite awhile, but not here. They would never leave me unattended and they always go the extra mile to make me feel cared for. They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places. I love how attentive they are here. Even when notified that they have a personal phone call, they always wait to take it later. Their full attention is always on me and it makes me feel special.
by nancy allen
June 15, 2011
The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy. They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else. I will definitely recommend them to people I know.
by Lisa
June 15, 2011
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Map and Directions
300 20th Ave N Fl 9, Nashville, TN 37203