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William Serafin, MD

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William Serafin, MD
Wilson Medical Group
(18 Reviews)
> Get Phone Number & Directions
2002 Richard Jones Rd Ste B300 Nashville, TN 37215
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Consumer Feedback

(18 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Dr. Serafin is my new internist and today was my first appointment. I recently completed a hospital stay at Vanderbilt hospital so I wanted a new primary care provider who had complete access to my Vandy medical records. It was obvious from the beginning that my new physician not only cared for his patients but was also extremely knowledgeable. His analysis of my recent issues made complete sense and I'm looking forward to my next appointment on Wednesday to discuss results of blood tests. I'm so thankful he took me as a patient, my understanding is that Vanderbilt's Green Hills Clinic is not currently accepting new patients! Many thanks to the receptionist who went to bat for me and talked to Dr. Serafin on my behalf :)
by Mark S xxx.xxx.248.180
October 31, 2015
Was this doctor's staff friendly?
Yes
Was this doctor friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Did this doctor answer all of your questions?
Yes
Did this provider show attention to detail?
Absolutely
by Anonymous xxx.xxx.253.112
May 31, 2014
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Are you going to visit this provider again?
Without a doubt!
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
by H. Carl Haywood, PhD xxx.xxx.253.112
January 09, 2014
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Was this provider's staff friendly?
Yes
Does this provider welcome questions?
Yes, they don't mind answering my questions
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous xxx.xxx.87.38
August 01, 2013
I have left this same review on other sites...I have been going to doctors for one reason or another my entire life...Dr. Serafin, by far, is one of if not the best doctor I have ever had the opportunity to meet and be treated by. It was first suggested to me by my sister to go to his office and allow him to become my internist. I was impressed by my very first impression while making an appointment: the staff is knowledgeable, polite, efficient, and obviously respect him. I've been seeing him for years and he has accurately diagnosed my ailments and willingly sends me to specialists when he feels it necessary. In my experience, many doctor's are reluctant to send their patients to a different doctor for fear of losing them, with Dr. Serafin, it is nowhere near the case. A few years back, I unfortunately lost insurance, instead of casting me by the wayside, Dr. Serafin suggested that I go t a free clinic associated with Vanderbilt, I did so and a few years later when I regained insurance, he picked right up where he left off...I wasn't a paycheck, I was his patient. He is direct yet concerned, he has an almost fatherly bedside manner without becoming too familiar and unprofessional...I cannot say enough about this doctor. He is even exceptional with children, truly a rare find and an outstanding doctor, indeed!

They always dress so professionally here, the entire staff obviously makes an effort to look their best and maintain a very professional appearance. The office was easy enough to find. I felt that they really valued my health and happiness because they followed up even after my appointment just to check up on me. It was such a nice gesture that made a huge difference. The restrooms at this provider's office were clean and well-maintained. You could tell that they cleaned them regularly. They never left me for an extended period of time and I never felt ignored.
by Anonymous xxx.xxx.28.115
July 03, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
by wes bowers xxx.xxx.230.156
July 23, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.170.144
April 17, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this provider's office easy to locate?
I got lost, but eventually found it
by Anonymous xxx.xxx.204.53
March 12, 2012
My husband went to this doctor a few days ago to get a tetanus shot only. After he got the injection from the nurse he was handed a paper informing him that he got the DPT shot. My husband and I vehemently refuse to get the DPT vaccine, so without our consent, the doctor violated our right to choose! My husband has been sick since leaving and has been on bed rest for the past couple of days. I am worried about his condition and will be seeking medical advice from another doctor.
by Eric
February 12, 2012
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
by Anonymous
February 09, 2012
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Map and Directions
2002 Richard Jones Rd Ste B300, Nashville, TN 37215