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Anh Nguyen, MD

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Anh Nguyen, MD
(39 Reviews)
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455 School St Ste 49 Tomball, TX 77375
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Consumer Feedback

(39 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
Did this provider listen to your input and concerns?
Yes
Was this provider late to your appointments?
No, they were on time
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Does this dermatologist use current and safe equipment?
Yes
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
by Anonymous
November 10, 2011
Was this provider's office too cold?
No, it was fine
Was this provider's staff friendly?
Friendly Enough
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did they follow up with you after your appointment?
I had a follow-up appointment, but I scheduled it.
Would you refer this provider to a family or friend?
Yes
by Anonymous
November 08, 2011
Was it easy to find parking at this provider's office?
Yes, it was convenient
Was this dermatologist friendly?
Not really
Did you feel safe in this provider's care?
Yes
by Anonymous
October 13, 2011
Did this provider have reasonable prices?
Yes
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Were you able to relax during your appointment?
Yes, I was completely at ease
Does this provider remember you and your circumstances at every appointment?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
by Anonymous
October 12, 2011
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Does this dermatologist use current and safe equipment?
Yes
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
by Anonymous
October 07, 2011
Did this provider ever dismiss your concerns as unimportant?
Yes, they said I was overreacting, and I knew I wasn't
Were the staff members able to answer your questions?
The staff didn't seem to know very much, they couldn't ever answer my questions
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
by Anonymous
October 06, 2011
They were by far one of the best I've ever seen in their field. It was obvious that they've been exceeding their clients' expectations for many years. When comparing them to others I have visited for the same condition, they are among the best I have seen. It is obvious that their office is cleaned regularly. It was fantastic. It is so refreshing to see a provider that you can tell truly cares about their appearance. They strive to maintain a professional appearance and look their best at all times. Their office was one of the quietest, most peaceful places I've ever visited. I was able to relax very easily.
by crazy4coffee
September 15, 2011
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous
September 06, 2011
Before I start with the problems with this office let me start off by saying the doctor was GREAT!!!! The doctor found cancer on my lower eyelid and removed it quickly and called me with the results in a timely manner. My problem was with the LADIES at the front. On my 3rd appointment (Follow up appointment) Check to make sure the skin cancer was completely removed and all is well. Ok. Well I signed in. a couple minutes later the women at the front called me back up and said "you have a balance." I let her know that I never recieved a bill and that my insurance should take care of it. Well she then said "If I dont pay the balance I could not see the doctor." Well I am 26 and live like most...paycheck to paycheck. So dishing over hundreds of dollars isnt what I was expecting. The day before my appointment I recieved a confirmation call from this office and NOTHING was said then about any balance. I have NO mail from the office at home. After hearing that I couldnt see the doctor unless the balance was paid. I did what I had to and paid the balance. Then the women called me back up and said your insurance was not covering my procedures. Again, This is my third appointment. So, they are letting me know now after my third appointment that 1. My insurance has not been covering my procedures the whole time and 2. If I dont pay, I dont see doctor.
Now, this isn't right. The women at the front did not care one bit that they had forced me into a corner. They did not have any compassion for me, and did not care what was happening. all they wanted was there money. Don't GO!!!!! I will be reporting this to the BBB as soon as I get off this site. I wanted to come here first becuase this is where I came to find this doctor.
by Unhappy patient
August 08, 2011
Did they follow up with you after your appointment?
No. I still haven't talked to them.
by Anonymous
August 06, 2011
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Map and Directions
455 School St Ste 49, Tomball, TX 77375