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Jimmy Lu, MD

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Jimmy Lu, MD
Jimmy K Lu & Assoc
(22 Reviews)
> Get Phone Number & Directions
3430 W Wheatland Rd Ste 119 Dallas, TX 75237
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Consumer Feedback

(22 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
2 star average for Value
Was this family doctor's staff friendly?
Yes
by Anonymous
August 22, 2011
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Were you able to relax during your appointment?
Yes, I was completely at ease
by Anonymous
August 12, 2011
Was this provider late to your appointments?
Sometimes, it was a little frustrating
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
by Anonymous
July 29, 2011
They make sure to treat all their clients equally and without favoritism. I've always hated it when I've seen favoritism going on at other places I've visited. It's nice that it doesn't happen here. The waiting room here is spacious. I never feel like I have to sit too close to someone or that it is overcrowded. Their staff is very friendly and professional. I've been places before where they were argumentative and angry, so I was nervous that I would encounter that here as well. Instead, they were very calm and understanding the entire time. I could tell they really care about everyone who visits them.
by The Voice
July 25, 2011
Does this family doctor use current and safe equipment?
Yes
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
by Anonymous
July 16, 2011
Did this provider rush your appointment?
No
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous
July 13, 2011
I will definitely recommend them to people I know. There was no annoying music playing while I waited or during my visit. I appreciated that they didn't have that typical elevator music on. Their office was one of the quietest, most peaceful places I've ever visited. I was able to relax very easily. I have already sent so many people here. They truly deserve more recommendations than I can give! They were so easy to reach in an emergency, they answered my call immediately. It is a relief to know that I can count on them to always be there for me when I need them the most.
by Geraldine Jones
June 22, 2011
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Did this provider prominently display their diplomas or business license?
Yes
Was this provider late to your appointments?
No, they were on time
by Anonymous
May 02, 2011
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
by Anonymous
April 25, 2011
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this provider use excessive foul language?
No
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
by Anonymous
April 13, 2011
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Map and Directions
3430 W Wheatland Rd Ste 119, Dallas, TX 75237