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Victor Villalobos, MD

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Victor Villalobos, MD
MT West Family Health Ctr
(13 Reviews)
> Get Phone Number & Directions
1570 Lomaland Dr # D D El Paso, TX 79935
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Consumer Feedback

(13 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
3 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Do you feel that you could have received better service somewhere else?
No, I don't think so
Does this family doctor use current and safe equipment?
Yes
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
by Anonymous xxx.xxx.204.14
April 05, 2013
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
by dei xxx.xxx.168.47
August 28, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.29.14
June 20, 2012
Did this provider use excessive foul language?
No
Did this provider rush your appointment?
No
Does this provider remember you by name?
Sometimes, but not always
by Anonymous
February 28, 2012
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
by Anonymous
February 16, 2012
I am going to refer everyone I know here. I absolutely love this place. They are always prepared for my appointment and remember everything about me. They were ready to see me when I showed up for my appointment. I never had to wait for them to show up. The staff was warm and welcoming, which I appreciated. They are very friendly there.
by Yudy Stevens
February 13, 2012
I used to go there all the time for a few years. The front desk staff has been friendly - most of the time. You can always find some bad apples. The medical assisting staff is always very friendly. Also, if you do not want to wait forever, make sure to book an appointment first thing in the morning or after lunch, or you will sit in the waiting room for quite a while. However, my last experience has left me very upset. For over a month have I been trying to get the results from my lab work and all I have been getting from this office is the runaround and no answers. I have been calling them every other day and I have not yet received a single return call from the PA that was supposed to handle my matter. Considering that I am feeling pretty sick, I already paid for the lab work, this is very disappointing. Now I have to find another doctor, do the lab work all over again - pay for it again just because at this doctor's office it does not appear to be important enough to follow up with a patient. So.. I guess you have to figure out what is more important to you when finding a doctor. In my case, my health is more important to me than hurting someone's feelings for not giving positive feedback on an experience.
by Nicole
January 14, 2012
Was this family doctor's staff friendly?
Friendly Enough
Did this provider seem up-to-date with the current advancements in their field?
They seemed to know enough
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
by Anonymous
January 02, 2012
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Was this provider's office too cold?
No, it was fine
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Does this provider welcome questions?
Yes, they don't mind answering my questions
Did this family doctor answer all of your questions?
Some were answered
by Anonymous
November 17, 2011
Did this provider seem up-to-date with the current advancements in their field?
They seemed to know enough
Does this provider give unbiased advice?
Yes
Does this provider welcome questions?
Yes, they don't mind answering my questions
Did you feel like this provider's office was understaffed?
Somewhat, they could've used more help
Did this provider seem irritated to be working with you?
No, they were polite
by Anonymous
November 10, 2011
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Map and Directions
1570 Lomaland Dr # D D, El Paso, TX 79935