Todd Cowan, MD

Todd Cowan, MD
Green Oaks Clinic Healthfirst 6825 Green Oaks Rd, Green Oaks Clnc Fort Worth, TX 76116
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Consumer Feedback

(24 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
5 star average for Recommended
Value
3.5 star average for Value
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Was the waiting area spacious?
Yes
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
by Anonymous
August 18, 2011
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
by Anonymous
August 02, 2011
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
by Anonymous
August 02, 2011
Was this provider's staff friendly?
Yes, they went above and beyond
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by Anonymous
July 22, 2011
Everyone in my community knows that they are the absolute best in the field. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. Their office was one of the quietest, most peaceful places I've ever visited. I was able to relax very easily.
by Anna
July 01, 2011
Did this provider have reasonable prices?
Yes
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Did this provider ever postpone your appointment?
Sometimes, a little too often
Was this provider's staff friendly?
Yes
by Anonymous
July 01, 2011
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Did this provider have an entertaining selection of waiting room magazines?
No, there weren't many to choose from
Did you feel like this provider's office was understaffed?
Definitely, they had one person trying to do everything
Would you recommend this family doctor to others?
I Already Have
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
by Anonymous
June 27, 2011
Did you leave the office feeling satisfied with your visit?
Yes
Was it easy to make an appointment with this provider?
I waited longer than I wanted to, but it wasn't terrible
Does this provider welcome questions?
Yes, they don't mind answering my questions
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous
June 24, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Was this provider's office clean?
Yes everything was neat and sterile
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did this provider answer all of your questions?
Yes
by Anonymous
June 18, 2011
Was it easy to make an appointment with this provider?
Yes
by Anonymous
June 10, 2011
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