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H Thomas Willard, DO

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H Thomas Willard, DO
University Family Med Clinic
(19 Reviews)
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117 University Dr Fort Worth, TX 76107
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Consumer Feedback

(19 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
3.5 star average for Value
by Anonymous xxx.xxx.71.34
March 29, 2012
Does this provider remember you and your circumstances at every appointment?
No. I have to re-explain my circumstances every time
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did this provider listen to your input and concerns?
No. I wasn't listened to at all!
Does this provider ever overbook appointments here?
All the time! the waiting rooms are always packed and It seems as if they are more concerned about quantity over quality
by Anonymous
February 08, 2012
I feel like they go out of their way to accommodate my schedule. I always get the appointment time I want. They made the extra effort to make sure every question and concern I had was addressed. They had a huge selection of magazines in the waiting room. I was able to find some of my favorites and they kept me entertained while I was waiting for my appointment. They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places. The staff really knows what they're doing, and they know a lot about the company they work for. They're able to answer most of my questions, and the only ones they don't are the ones they need their boss's approval for.
by Teri
January 19, 2012
Did you leave the office feeling satisfied with your visit?
Completely!
Is this business handicap-accessible?
No, I didn't see any ramps or wheelchair accessibility
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
by Anonymous
January 19, 2012
Was this family doctor friendly?
Yes
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Did this provider prominently display their diplomas or business license?
Yes
by Anonymous
January 09, 2012
They're always able to answer simple questions over the phone. They only make me schedule appointments if necessary. There was lots of available parking at their office. I was glad that I didn't have to drive around looking for parking. I love how much attention to detail they show. They are always so careful and meticulous. I never have to worry about them making a mistake or forgetting something. It was easy to get the appointment time that worked for my schedule. I appreciated that they were still concerned about my health even after I left the office. They followed up with me after my appointment and everything.
by movieguy101
December 02, 2011
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
by Anonymous
September 07, 2011
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. I've been other places that left me unattended for quite awhile, but not here. They would never leave me unattended and they always go the extra mile to make me feel cared for. They were by far one of the best I've ever seen in their field. It was obvious that they've been exceeding their clients' expectations for many years. It is obvious that their office is cleaned regularly. It was fantastic. Their office equipment seems fairly current. I was comfortable with it.
by katherine Lusk
June 16, 2011
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Was this family doctor friendly?
Extremely Friendly
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
by Anonymous
May 09, 2011
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Map and Directions
117 University Dr, Fort Worth, TX 76107