Carlton Clarke, MD

Carlton Clarke, MD
Broadway Medical Clinic 407 W Interstate 30 Ste 405-407 Garland, TX 75043
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Consumer Feedback

(131 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Does this provider give unbiased advice?
Yes
Did you feel safe in this provider's care?
Yes
Does this family doctor use current and safe equipment?
Yes
Was this provider late to your appointments?
No, they were on time
by Anonymous
May 05, 2011
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Does this provider give unbiased advice?
Yes
Was this provider late to your appointments?
No, they were on time
by Anonymous
April 12, 2011
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
Does this provider always put the customer first?
Yes, they always put customers first
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous
April 11, 2011
They left me completely alone for a long time and I became very nervous. I love that I can count on the doctor to work with me until he finds a solution for my situation. Other places I've visited, seem to give up after they don't have an answer for me the first time, but not here. However, there was a big communication problem when dealing with his nurse Maria. Her accent is very difficult barrier to overcome and she seemed to not understand what I was saying and got confussed easily, relaying the wrong messages to the dr. One area of improvement that this business is in dire need of is revamping their building to make it more family friendly.
by Brandie Lynn
April 04, 2011
Does this provider treat their staff well?
Yes, they treat their staff with respect
Was it easy to make an appointment with this provider?
I waited longer than I wanted to, but it wasn't terrible
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Were the waiting room chairs comfortable at this family doctor's office?
Not really
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
by Anonymous
March 16, 2011
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Would you recommend this provider to others?
Yes
Does this provider treat their staff well?
Yes, they treat their staff with respect
Does this provider remember you by name?
Sometimes, but not always
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by Anonymous
March 14, 2011
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Does this provider have helpful information available online?
Yes
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous
March 08, 2011
Did they follow up with you after your appointment?
I had a follow-up appointment, but I scheduled it.
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
by Anonymous
March 04, 2011
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Did this provider have reasonable prices?
Absolutely!
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by Anonymous
March 01, 2011
The waiting room here is spacious. They made no attempt to follow up with me after my appointment, but really, they didn't need to I guess. They were somewhat easy to reach in an emergency. They don't really take that extra step to make me feel special. I guess I'm just another client to them. I love that they never cancel their appointments last minute here.
by Lisa P.
February 24, 2011
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