Robert Cook, MD

Robert Cook, MD
6124 W Parker Rd Ste 138 Plano, TX 75093
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Consumer Feedback

(18 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
3.5 star average for Value
Did you experience unnecessary pain during your visit?
No
by Anonymous
November 04, 2011
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
by Anonymous
November 01, 2011
Does this provider treat every client equally?
Yes, they don't show favoritism
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
by Anonymous
October 10, 2011
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did this provider wear an obnoxious cologne?
Not at all, their cologne smelled great
by Anonymous
September 12, 2011
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous
July 27, 2011
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Does this provider offer any coupons, discounts or promotions?
Yes
by Anonymous
June 06, 2011
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
by Anonymous
April 19, 2011
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Was it easy to make an appointment with this provider?
Yes
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Were the waiting room chairs comfortable at this provider's office?
Extremely comfortable; I could have fallen asleep
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous
March 07, 2011
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