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Todd Wien, MD

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Todd Wien, MD
Lensing & Wien
(18 Reviews)
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5501 Independence Pkwy Ste 203 Plano, TX 75023
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Consumer Feedback

(18 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
3.5 star average for Value
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this provider seem up-to-date with the current advancements in their field?
Yes
by Anonymous
October 19, 2011
Were the waiting room chairs comfortable at this family doctor's office?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by Anonymous
August 26, 2011
The front office employees are very nice and helpful. I can call and get a human actually on the phone immediately.
All of the doctors I have met seem to be very professional and experienced. They took the time to answer all of my questions as well as talk to my children about their concerns.
The office location is convenient and comfortable while waiting (have never been kept waiting long).
by Mom of 2
July 25, 2011
I love how much attention to detail they show. They are always so careful and meticulous. I never have to worry about them making a mistake or forgetting something. They offer the best pricing I've ever seen. I couldn't believe how little I ended up having to pay. I've never had to worry about them being understaffed or not being able to help me right when I need it. They have a huge staff that's very knowledgeable and qualified. They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else.
by bill
June 30, 2011
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
by Anonymous
June 16, 2011
I haven't seen any coupons or discounts for this provider's office, but I haven't really looked. They never mention anything about promotions when I'm there. They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. I was given a polite greeting when I walked in. It was nice to be acknowledged. They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else.
by Mike
June 02, 2011
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Was this provider's staff friendly?
Yes
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
by Anonymous
March 21, 2011
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Was this provider late to your appointments?
Sometimes, it was a little frustrating
by Anonymous
March 21, 2011
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Map and Directions
5501 Independence Pkwy Ste 203, Plano, TX 75023