John Wood, MD

John Wood, MD
Inova Health Care Clinic Inova Richardson; Inova Health Care Pa 970 N Coit Rd Ste 3040 Richardson, TX 75080
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Consumer Feedback

(21 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
3.5 star average for Value
Did you leave the office feeling satisfied with your visit?
Completely!
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous
November 16, 2011
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Was this provider's staff friendly?
Yes
by Anonymous
October 05, 2011
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Does this provider have helpful information available online?
Yes
Was this family doctor friendly?
Extremely Friendly
Was the waiting area spacious?
Yes
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
by Anonymous
August 11, 2011
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Was this provider argumentative or easily angered?
No, they were very calm and understanding
by Anonymous
July 23, 2011
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
by Anonymous
July 11, 2011
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did this provider have an entertaining selection of waiting room magazines?
Yes
Was this provider late to your appointments?
Sometimes, it was a little frustrating
Was it easy to make an appointment with this provider?
Yes
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
by Anonymous
June 03, 2011
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Did you experience unnecessary pain during your visit?
No
by Anonymous
May 08, 2011
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Does this provider treat their staff well?
Yes, they treat their staff with respect
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Was this provider's office clean?
Yes! I was amazed at how clean it was!
by Anonymous
April 22, 2011
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Was it easy to make an appointment with this provider?
Yes
Does this provider give unbiased advice?
Not really. It felt like they just cared about making money.
by Anonymous
March 31, 2011
Was the waiting area spacious?
Yes
Did this provider have bad breath?
Not at all, I didn't notice a smell.
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by Anonymous
March 23, 2011
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