Mark Rodriguez, MD

Mark Rodriguez, MD
Family Physicians 13909 Nacogdoches Rd Ste 107 San Antonio, TX 78217
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Consumer Feedback

(30 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
Was this provider's office too cold?
No, it was fine
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait forever.
Were the waiting room chairs comfortable at this family doctor's office?
They were average
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
by Anonymous
July 27, 2011
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Does this provider have helpful information available online?
Yes
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous
July 05, 2011
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Does this provider promptly return your phone calls?
Yes
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by Anonymous
June 28, 2011
They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. They really go above and beyond to make me feel special. I've never been anywhere that seems to care more about their clients than here. They always have an immediate answer for me when I call with a question. They would never try to get me to make an appointment unless I really needed one. They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places.
by joe
June 20, 2011
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Would you refer this provider to a family or friend?
Maybe, I'm not sure if I loved them that much.
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous
June 14, 2011
Were you able to relax during your appointment?
Yes
by Anonymous
May 27, 2011
Does this provider promptly return your phone calls?
Yes
Does this provider treat every client equally?
Yes, they don't show favoritism
Did this provider wear an obnoxious cologne?
Not at all, their cologne smelled great
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous
May 13, 2011
Did this provider ever dismiss your concerns as unimportant?
Sometimes, I usually have to convince them to look into the situation
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Would you recommend this provider to others?
Yes
by Anonymous
May 01, 2011
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
by Anonymous
April 25, 2011
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Was this provider's office too loud?
No, it wasn't too loud
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Was this family doctor friendly?
Extremely Friendly
Was this provider's office too cold?
No, it was fine
by Anonymous
April 19, 2011
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