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Mark Hooker, MD

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Mark Hooker, MD
Your Family Doktor
(64 Reviews)
> Get Phone Number & Directions
17030 Highway 3 Webster, TX 77598
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Consumer Feedback

(64 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Was this family doctor's staff friendly?
Friendly Enough
Was it easy to make an appointment with this provider?
Yes
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous
February 02, 2012
The chairs in the waiting room were of the highest quality. I was so comfortable while waiting for the appointment. Their prices were very fair. The level of care you get for the price is outstanding. Their primary concern is my safety and comfort, and they always take the time to address every concern of mine immediately. They always return my phone calls quickly. I always know that I'll get a prompt answer to my question.
by WB
February 01, 2012
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
Did this provider have an entertaining selection of waiting room magazines?
No, there weren't many to choose from
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Anonymous
January 26, 2012
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
by Anonymous
January 17, 2012
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Does this provider give unbiased advice?
Yes
Did you experience unnecessary pain during your visit?
No
by Anonymous
January 13, 2012
Did this provider have reasonable prices?
Yes
Did this provider seem up-to-date with the current advancements in their field?
They seemed to know enough
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous
January 12, 2012
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Was this family doctor friendly?
Yes
Is this business handicap-accessible?
No, I didn't see any ramps or wheelchair accessibility
by Anonymous
January 08, 2012
Dr. Hooker is one of the most caring and compassionate doctors I've ever had the pleasure of seeing. He listens attentively and doesn't rush your visit, even if the office is running behind. He shows sincere concern for your well-being and is really knowledgable. He makes you completely at ease. The staff has also been very courteous and efficient. This is one of the few doctors offices I know where you can call for an appointment and get one within a couple of hours. Every single time I've gone there, I've been called back to the examination room within 5-10 minutes of my arrival, and the doctor comes in shortly thereafter. You won't even have time to finish filling out paperwork before you're being seen! I love that efficiency. Highly recommended.
by James R.
December 15, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Was this provider's office too cold?
No, it was fine
by Anonymous
December 09, 2011
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Does this family doctor use current and safe equipment?
Yes
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous
December 06, 2011
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Map and Directions
17030 Highway 3, Webster, TX 77598