Stephen Marcum, MD

Stephen Marcum, MD
400 Medical Center Blvd Ste 202 Webster, TX 77598
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Consumer Feedback

(16 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
by Anonymous
October 13, 2011
Love this doctor and his staff!
by Cindy
October 12, 2011
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was the waiting area spacious?
Yes, extremely spacious
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by Anonymous
September 19, 2011
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Anonymous
July 28, 2011
Was this gastroenterologist friendly?
Extremely Friendly
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous
June 13, 2011
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
by Anonymous
March 30, 2011
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