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Frank Robinson, MD

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Frank Robinson, MD
(18 Reviews)
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3407 Glenview Ave Austin, TX 78703
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Consumer Feedback

(18 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
They go out of their way to make everyone feel equally respected and cared for. I've seen client favoritism at some of the other places I've been, and I really appreciate the extra effort they make to avoid that here. Their equipment was safe and well taken care of, which really says a lot about their standards of care to me. They were by far one of the best I've ever seen in their field. It was obvious that they've been exceeding their clients' expectations for many years.
by James Murphy
September 07, 2011
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Is this provider easy to reach in an emergency?
Somewhat, they eventually called me back
Did this provider have reasonable prices?
Yes
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by Anonymous
September 02, 2011
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Were you able to relax during your appointment?
Yes, I was completely at ease
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous
August 10, 2011
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Does this provider welcome questions?
Yes, they don't mind answering my questions
Were the waiting room chairs comfortable at this provider's office?
They were average
Did this provider have reasonable prices?
Yes
by Anonymous
August 09, 2011
Did this provider have an entertaining selection of waiting room magazines?
Yes
Did you feel safe in this provider's care?
Yes
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
by Anonymous
June 10, 2011
Did this provider have an entertaining selection of waiting room magazines?
Yes
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Did this provider prominently display their diplomas or business license?
Yes
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by Anonymous
May 13, 2011
Were the waiting room chairs comfortable at this provider's office?
Extremely comfortable; I could have fallen asleep
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
by Anonymous
April 14, 2011
Was this provider late to your appointments?
No, they were on time
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Did this provider have an entertaining selection of waiting room magazines?
Yes
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous
April 13, 2011
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Map and Directions
3407 Glenview Ave, Austin, TX 78703