Roger Smith, MD

Roger Smith, MD
3030 North St. 300 Beaumont, TX 77702
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Consumer Feedback

(23 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Value
3.5 star average for Value
Was the background music pleasant while you were in the waiting room?
Yes
Is this OBGYN willing to pursue advice from other providers when necessary?
Definitely
Did this provider take time with you at your appointment?
Yes
Did you leave the office feeling satisfied with your visit?
Completely
Are you going to visit this provider again?
Absolutely
by Anonymous xxx.xxx.68.66
June 02, 2014
My first visit was with the NP, Bobbie Sue Holder, who really listened to me and gave me a thorough explanation of what was going to happen. My next visit was with Dr. Smith. He barely spoke to me and didn't explain anything. I was having a uterine biopsy and I was not offered any kind of local anesthetic. It was very painful and caused me to miss a day and a half of work. I am now looking for a new doctor.
by K Lew xxx.xxx.89.10
October 25, 2013
They were so respectful and kind. They went above and beyond what I would expect and really made me feel welcome. They were somewhat overbooked but the staff never shows stress and I think it is because they take their time. They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else. Everyone in my community knows that they are the absolute best in the field. Just an amazing group.
by TBerry xxx.xxx.119.219
June 19, 2013
Does this provider promptly return your phone calls?
Not really. I usually have to wait a long time
Was this provider sympathetic to your situation?
Kind of, but I they could have been more understanding
Was this provider willing to stay open late to accomodate your needs?
Not at all. They closed early even though they knew I needed help
Was this provider's office easy to locate?
Fairly Easy
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
by Anonymous xxx.xxx.109.180
May 21, 2013
Was this provider's staff friendly?
Friendly Enough
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did this provider listen to your input and concerns?
Somewhat. But I mostly felt ignored.
Are you going to visit this provider again?
If I need to, I'll return
by Anonymous xxx.xxx.174.138
October 31, 2012
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
by Anonymous xxx.xxx.174.138
October 22, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.107.180
July 10, 2012
Everyone there makes me feel very comfortable and at ease. They really do care about their patients.
by Anna xxx.xxx.159.16
July 04, 2012
I felt like my needs were mostly met, but they didn't make any extra effort. I could tell that they took pride in their office's appearance. It was very well organized and well taken care of. The restrooms were very well-stocked at this provider's office. They always have toilet seat covers, paper towels and toilet paper and never run out. This doctor was quick to propose hysterectomy without offering some of the modern alternatives. Seek second opinion
by BarbarLy
February 13, 2012
Did this provider have an entertaining selection of waiting room magazines?
Yes
Would you refer this provider to a family or friend?
Yes
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
by Anonymous
January 13, 2012
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