Joseph Jensen, MD

Joseph Jensen, MD
Dermatology Center Salt Lake 7396 S 1300 E Ste 201 Midvale, UT 84047
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Consumer Feedback

(54 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
Does this provider offer flexible appointment times?
Somewhat, but it's still difficult to get an appointment
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Was this provider's office easy to locate?
I got lost, but eventually found it
by Anonymous
September 07, 2011
They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. When I arrived for my appointment the friendly staff seemed to be waiting for me. I've been to other places where I had to wait forever after I arrived for my appointment, but not here. I was very impressed. There was lots of available parking at their office. I was glad that I didn't have to drive around looking for parking.
by Kays mom
August 18, 2011
I never have to worry about them overbooking appointments. They definitely believe in quality over quantity here and it is much appreciated. They are always prepared for my appointment and remember everything about me. They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous.
by Brenda Anderson
August 16, 2011
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Was this provider's staff friendly?
Yes
by Anonymous
August 16, 2011
Was this provider's staff friendly?
Yes, they went above and beyond
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous
July 15, 2011
Was this provider's staff friendly?
Yes, they went above and beyond
Was the waiting area spacious?
Yes, extremely spacious
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Was this provider late to your appointments?
No, they were on time
by Anonymous
July 11, 2011
I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here. I love how attentive they are here. Even when notified that they have a personal phone call, they always wait to take it later. Their full attention is always on me and it makes me feel special. They had a huge selection of magazines in the waiting room. I was able to find some of my favorites and they kept me entertained while I was waiting for my appointment. They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan.
by Matthew Asay
June 27, 2011
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
by Anonymous
June 27, 2011
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
by Anonymous
June 16, 2011
Was this provider's office clean?
Yes everything was neat and sterile
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous
June 03, 2011
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