Kathleen Curtis, MD

Kathleen Curtis, MD
Capital Family Practice 3998 Fair Ridge Dr Ste 280 280 Fairfax, VA 22033
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Consumer Feedback

(29 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Was this provider's office too cold?
No, it was fine
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Was this provider's staff friendly?
Yes, they went above and beyond
Did this provider have reasonable prices?
Yes
by Anonymous
December 20, 2011
Would you refer this provider to a family or friend?
Yes
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did this provider answer all of your questions?
Yes
by Anonymous
December 06, 2011
Did they follow up with you after your appointment?
Yes.
Are you going to visit this provider again?
Without a doubt!
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Was this family doctor's staff friendly?
Yes, they went above and beyond
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
by Anonymous
November 28, 2011
The staff was extremely warm and welcoming, and made every effort to make me feel right at home. They are so friendly and inviting. The staff really knows what they're doing, and they know a lot about the company they work for. They're able to answer most of my questions, and the only ones they don't are the ones they need their boss's approval for. I was given a polite greeting when I walked in. It was nice to be acknowledged. I didn't wait long at all. My appointment started on time, and the wait was shorter than other offices I have been to. I wouldn't think twice about sending my friends and family here. They are very good at what they do.
by Jables
November 09, 2011
Was this provider late to your appointments?
No, they were on time
Was this provider's office easy to locate?
Fairly Easy
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
by Anonymous
October 18, 2011
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Was this family doctor friendly?
Extremely Friendly
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
by Anonymous
October 03, 2011
Is this business handicap-accessible?
Yes, it was handicap-accessible
Did this provider have an entertaining selection of waiting room magazines?
Yes
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Does this provider welcome questions?
Yes, they don't mind answering my questions
by Anonymous
September 25, 2011
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Does this provider promptly return your phone calls?
Yes
by Anonymous
September 19, 2011
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
by Anonymous
September 16, 2011
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
by Anonymous
September 13, 2011
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