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Rockingham Family Physicians

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Rockingham Family Physicians
Rockingham Family Physicians
(53 Reviews)
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1751 Erickson Ave Harrisonburg, VA 22801
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Consumer Feedback

(53 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous
June 21, 2011
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
by Anonymous
June 20, 2011
Everything they told me in the beginning ended up turning out exactly the way they said it would. They were able to provide me everything they promised me. I've never doubted their abilities. They were easy to reach in an emergency. When I called they answered right away and I was so relieved to hear a friendly voice. They were very polite and helpful and made sure that I had everything I needed. Getting an appointment at this office wasn't too difficult.
by delonerm
May 31, 2011
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
by Anonymous
May 24, 2011
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did you feel safe in this provider's care?
No, I was scared
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous
May 19, 2011
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous
May 02, 2011
Were the staff members able to answer your questions?
The staff didn't seem to know very much, they couldn't ever answer my questions
Was it easy to make an appointment with this provider?
Yes
Did this provider wear an obnoxious cologne?
Not at all, their cologne smelled great
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
by Anonymous
April 19, 2011
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
Did they follow up with you after your appointment?
I had a follow-up appointment, but I scheduled it.
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous
April 03, 2011
Were the waiting room chairs comfortable at this provider's office?
Yes
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Does this provider offer flexible appointment times?
Yes
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did you experience unnecessary pain during your visit?
No
by Anonymous
March 28, 2011
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Does this provider welcome questions?
Yes, they don't mind answering my questions
Did you feel safe in this provider's care?
Yes
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Does this provider remember you by name?
Sometimes, but not always
by Anonymous
March 15, 2011
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Map and Directions
1751 Erickson Ave, Harrisonburg, VA 22801