Thomas Robeson, MD

Thomas Robeson, MD
Oyster Point Family Practice 704 Thimble Shoals Blvd Ste 700 Newport News, VA 23606
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Consumer Feedback

(25 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Was it easy to make an appointment with this provider?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous
February 29, 2012
Was the waiting area spacious?
Yes
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous
February 24, 2012
Was it easy to make an appointment with this provider?
Yes
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
by Anonymous
February 02, 2012
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Were you able to relax during your appointment?
Yes
by Anonymous
January 05, 2012
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did this provider prominently display their diplomas or business license?
Yes
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Would you recommend this family doctor to others?
Yes
by Anonymous
October 04, 2011
They were by far one of the best I've ever seen in their field. It was obvious that they've been exceeding their clients' expectations for many years. I didn't experience any unnecessary pain during my visit, and I was amazed at how much better I felt after I left. It was nice to see them treat their staff with so much respect. It was obvious that they had a good relationship with all of their staff members. The restrooms at this provider's office were clean and well-maintained. You could tell that they cleaned them regularly. I didn't wait long at all. My appointment started on time, and the wait was much shorter than other offices I have been to.
by momof4
September 20, 2011
Did you experience unnecessary pain during your visit?
No
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Would you refer this provider to a family or friend?
No, I wasn't impressed
Did this provider have reasonable prices?
Yes
by Anonymous
August 15, 2011
Was this provider late to your appointments?
No, they were on time
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
by Anonymous
July 13, 2011
Does this provider welcome questions?
Yes, they don't mind answering my questions
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous
June 22, 2011
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Was this provider late to your appointments?
No, they were on time
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Does this provider promptly return your phone calls?
Yes
by Anonymous
June 14, 2011
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