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Philip O'Donnell, MD

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Philip O'Donnell, MD
Virginia Health Center, LLC
(94 Reviews)
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513 W Broad St 100 Falls Church, VA 22046
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Consumer Feedback

(94 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
3.5 star average for Value
Were you able to relax during your appointment?
Yes, I was completely at ease
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
by Anonymous
February 24, 2012
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Were the waiting room chairs comfortable at this provider's office?
Extremely comfortable; I could have fallen asleep
Did this provider answer all of your questions?
Yes
by Anonymous
February 22, 2012
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous
February 13, 2012
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
by Anonymous
January 31, 2012
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Was the waiting area spacious?
No, but I can always find a seat
Does this provider have helpful information available online?
Yes, but its hard to find
by Anonymous
January 24, 2012
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Did this provider answer all of your questions?
Yes
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did you leave the office feeling satisfied with your visit?
Completely!
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous
January 16, 2012
I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation. They are an absolute expert in the field. I would never feel unsafe or apprehensive in their care. Whenever I make an appointment, I'm always confident that they're going to be ready for me at my scheduled time. At other places I've been to, it's always bothered me when they postpone my appointment, but they've never done that here. There was no annoying music playing while I waited or during my visit. I appreciated that they didn't have that typical elevator music on.
by mike
January 06, 2012
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Do you feel that you could have received better service somewhere else?
No, I don't think so
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
by Anonymous
January 04, 2012
Did this provider seem irritated to be working with you?
Yes, they seemed like they wanted to be somewhere else
by Anonymous
January 03, 2012
The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy. It was very easy to get an appointment. They have a very flexible schedule and get me in quickly every time. I will with no question recommend them to everyone I know in need of an internist. I was so pleased with their high quality of care. Not only were they able to provide everything they promised me, they went above and beyond and exceeded my expectations. I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen.
by Great
December 28, 2011
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Map and Directions
513 W Broad St 100, Falls Church, VA 22046