Directory > Providers > Doctor > Neurosurgeon > WA > Spokane > Lauren Earthman > Reviews

Lauren Earthman

Wellness.com Featured Provider
Lauren Earthman
Providence Neurosurgery and Spine
(7 Reviews)
Office

(509) 624-9112

 105 West 8th Avenue Suite 200 Spokane, WA 99204

Schedule an Appointment Today!

Add a Review

Consumer Feedback

(7 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
3 star average for Staff
Recommended
4 star average for Recommended
Value
2.5 star average for Value
The staff is very friendly, the office is clean and I did not wait very long. However I had to wait many weeks for my first appointment. The office never answers the phone, you have to leave a message, period.
The doctor doesn't bother to say hello or introduce himself. No explanation about my condition, plan of action, no goals were set. He came highly recommended, but this provider is not for me. From everything I heard he is a good surgeon, but since his communication skills are so poor I feel I am better of with somebody else. No, I can't recommend this doctor.
by unhappy xxx.xxx.227.203
May 21, 2014
Was the waiting area spacious?
Yes
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by Anonymous xxx.xxx.82.80
September 23, 2012
Did you feel like this provider's office was understaffed?
Somewhat, they could've used more help
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Did this provider seem well-trained and experienced?
Not really, I was hoping for someone with more experience
Does this provider always put the customer first?
No, putting customers first doesn't really seem to be a priority to them
Did this provider show attention to detail?
Definitely not. They were unaware of my situation, even though they had my information
by Anonymous
February 02, 2012
Does this provider give unbiased advice?
Yes
Was this provider's staff friendly?
Not Really
Does this provider have helpful information available online?
Yes
Does this provider welcome questions?
Yes, they don't mind answering my questions
by Anonymous
September 27, 2011
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did this provider seem up-to-date with the current advancements in their field?
Yes
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
by Anonymous
September 02, 2011
Would you refer this provider to a family or friend?
Yes
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
by Anonymous
July 23, 2011
On Oct 21,2009 Dr Martz performed a lumbar laminectomy and fusion on my spine at L4-L5. I am a 68 year old male in good health. I had been diagnosed with severe stenosis and instability at L4-L5. I had lived for several years with increasing leg and lumbar spine pain. Prior to my surgery I interviewed the three best neurosurgeons in my area based on testimonials from patients, information from nurses and experiences gathered from friends who had personal or relative's experiences with the neuro- and orthopedic surgeions in my area. I found that Dr Martz's name came up over and over. The people I spoke to had high regard for his technical ability as well as his low infection rate. I had heard that his "bedside manner" was lacking, but he spent nearly an hour with me discussing my condition and his recommended surgical solution. I found it interesting that, of the three surgeons who made my "short list" two offered the same diagnosis and recommnded sugery, while the third recommended a more agressive surgery (multi-level laminectomy). I of course went with the consensus. It has been 6 weeks since my surgery and I am walking 2 to 3 miles per day and have no leg pain. My back pain which was so debilitating for several years has been reduced by at least 80%. I would recommend Dr. Martz to anyone who needs and wants one of the very best spine surgeons in the area.
by pjamesm
December 01, 2009
Add a Review
Map and Directions
105 West 8th Avenue Suite 200, Spokane, WA 99204
Website https://www.providence.org/doctors/spine-surgery/wa/spokane/lauren-earthman-1285191346?ls=provider&y_source=1_NDQxMzc4NDYtNTEwLWxvY2F0aW9uLndlYnNpdGU=
Primary Specialty

Neurosurgeon

Practice Providence Neurosurgery and Spine
Gender Female
Certification National Commission on Certification of Physician Assistants - Physician Assistant