Franciscan Medical Group

Franciscan Medical Group
Franciscan Medical Group 314 Martin Luther King Jr Way Ste 400 Tacoma, WA 98405
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Consumer Feedback

(42 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
I recently moved to the area and did a little online research before calling to schedule an appointment with this provider. I called in early August and the earliest appointment was in late October. I was happy to wait because the online reviews were good and I understand the limited appointment availability for non-pregnant women. In early October I was notified by the practice that Dr. Nelson would be out of town and they would need to reschedule my appointment to early November. I was a little annoyed but understood. Now on November 1, I received another call saying that Dr. Nelson will be out of town AGAIN on my scheduled appointment and they would need to reschedule AGAIN! I have an incredibly inflexible work schedule (my schedule is made 3 months ahead of time and I have little control over it after it is set) and I simply can't rely on an office that keeps canceling appointments! I have now waited 3 months for an appointment and am back to square 1 with finding a new provider! Do not bother trying to schedule with Dr. Nelson! I am sure she is a great doctor, but unless you are a stay at home mom or a lady who lunches, I don't think her office practice will work with a professional's work schedule.
by Frustrated Patient xxx.xxx.184.177
November 01, 2012
Was this provider's staff friendly?
Yes
Was this provider's office clean?
Yes everything was neat and sterile
Was this provider's office too loud?
No, it wasn't too loud
Did this OBGYN promptly notify you about any test results?
Yes, they were fairly prompt
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous xxx.xxx.66.57
October 20, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.87.180
August 31, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.223.200
August 27, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.220.253
July 28, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.106.249
June 06, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
by Anonymous xxx.xxx.139.76
May 15, 2012
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Were the waiting room chairs comfortable at this provider's office?
Yes
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Was this provider's office easy to locate?
Fairly Easy
by Anonymous
February 22, 2012
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Did they follow up with you after your appointment?
Yes.
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
by Anonymous
February 21, 2012
Did you experience unnecessary pain during your visit?
No
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
by Anonymous
February 08, 2012
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