Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Did this provider rush your appointment?
Yes, I barely had any time to ask questions
Were you able to relax during your appointment?
Not really, I was a little uneasy
Was this provider's office too cold?
No, it was fine